Strategy is one of the most critical requirements of leadership. Sadly, too often, what passes for Strategy is just an exercise in hopefulness, not rigour.
Your brand is embodied by everyone in your organization. Or it isn’t. Equally your culture is lived by everyone or its not. When it isn’t the rot can set in very quickly.
Canada’s banks are a cornerstone of our economy. However, do they have the acuity and agility to transform to a new business reality? In short, do they have the Culture required?